Posts by Swati Kungwani

About Swati Kungwani

Swati Kungwani is one of our shining executives, leading the way in operational excellence and customer-facing account management. She works with clients to ensure that the technology and services they have acquired fully meet their business needs. She has over a decade of operational and organisational experience gained at a senior level.

5 11, 2016

5 Ways to turn your Field Force Profitable
5 Ways to turn your Field Force Profitable

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5 Ways to turn your Field Force Profitable

By Swati Kungwani|2016-11-05T07:08:18+00:00November 5th, 2016|Blog|Comments Off on 5 Ways to turn your Field Force Profitable

5 Ways to Turn Your Field Force Profitable Successful Sales Techniques for Modern Field Service Businesses [...]

22 10, 2016

How can Mobile Workforce Automation transform Field Service Management?
How can Mobile Workforce Automation transform Field Service Management?

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How can Mobile Workforce Automation transform Field Service Management?

By Swati Kungwani|2017-05-15T08:52:02+00:00October 22nd, 2016|Blog|Comments Off on How can Mobile Workforce Automation transform Field Service Management?

How can Mobile Workforce Automation transform Field Service Management? Top 5 features that ensure service optimisation with technology! [...]

14 10, 2016

Why should an organisation treat customer complaints as business opportunities?
Why should an organisation treat customer complaints as business opportunities?

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Why should an organisation treat customer complaints as business opportunities?

By Swati Kungwani|2017-06-06T08:38:19+00:00October 14th, 2016|Blog|1 Comment

Why should an organisation treat customer complaints as business opportunities? Befriend the complaints and gain from customer service [...]

17 09, 2016

How to manage remote workers abroad?
How to manage remote workers abroad?

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How to manage remote workers abroad?

By Swati Kungwani|2017-01-10T12:12:05+00:00September 17th, 2016|Blog|Comments Off on How to manage remote workers abroad?

What are the best practices to manage remote employees? Beyond the Command-and-Control Culture! [...]

9 09, 2016

How technology makes it easier to build an in-house contact centre?
How technology makes it easier to build an in-house contact centre?

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How technology makes it easier to build an in-house contact centre?

By Swati Kungwani|2024-02-12T09:11:30+00:00September 9th, 2016|Blog|Comments Off on How technology makes it easier to build an in-house contact centre?

Top reasons to opt for an In-house Contact Centre Technology A contact centre is no more a cost [...]