Co-ordination is the key to success for

Service Management

on & off the Field!

If you are into the field service business, it is very critical for you to understand the value of “Coordination and Collaboration” and the worth it can provide for your company’s growth.

It implies connecting the “People with Work” and forming an alliance of “Information with Software” which helps the organization to meet its business goals. The consistent success of every enterprise with a connected business environment is based on the perfect management of manpower, information, technology, and the right use and mix of these three aspects.

Field Service staff being equipped using smartphones and handheld devices to communicate and report is increasingly common now. While the back-office employees using the cloud-based software to pass on information supports the mobile workforce to give the best outcome. The mobile advancements and technological developments allow service management enterprises to support a high level of collaboration and make it a case of easy and instant platform to amongst the employees to share customer data, task details, real-time location and update service history. The stats clearly show the positive effect on service management-

37% increase in the productivity of employees with synchronization and simple reporting!”

How to achieve this in actual work?

A use-case scenario to aid your understanding –

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So, this forms an entire circle where every piece of data in its accurate form is shared and passed without any interruption. Since we all know “Time is Money”, let us not waste it in unnecessary delays to achieve the best service management!

A cluster comprising of software and mobile tools, cloud platform and data management can take your field service business to a different tangent. Let us get going for a quick round of discussion and a free demo. Or maybe, as they say, being social is a good idea, so we are available for you on Facebook, Twitter, Google plus, and Linkedin.

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Service Management

Make your Move now!

iTouchVision is one of the world's leading cloud-based service provider with innovation & excellence at its base. The company has made its presence in all business verticals with its technical & operational capabilities to enhance the working of private & public sector organisations. Our products, ranging from Web-based software to Mobile applications have made their mark globally to transform the way work is completed.