Why a scaling business needs the perfect employee management system?

The More – The Merrier or The Messier?

Planning and doing a business is very interesting. At the same time, it is quite challenging. Success may come at the earlier stage with a brilliant idea, excellent product, proper planning and timely execution. But, is that enough? Talking about the new-age innovators and entrepreneurs, they aim to do something different and achieve big. For them, it is not easy to win the race and survive in the cut-throat competition.

After the initial success, the real challenge is to maintain it. Alongside, it is vital to plan the expansion and growth. Scaling a business is a golden opportunity that comes with greater risks and threats. If managed well, then the business can reach new heights. Or, it can turn into a nightmare. That’s why it is very essential to take care of certain factors while scaling your business. This article highlights the impact of technology in managing the growing workforce teams. Besides, it will also result in the optimal resource utilisation.

The Power of Technology

As a matter of fact, modern technologies like cloud collaboration, mobile applications, AI and the internet of things have accelerated the concept of the digital workplace.

This has also reduced the price of starting a business from £3.3m at the turn of this century to £3,200 this decade, according to a report by CB Insights. It was also found that businesses established in 2009 or later recorded a faster growth by going international in just 22 months on average.

Cloud technology has found a place in managing various aspects of a business. And, it is helping them to concentrate on their core functions than the unproductive ones. With further advancements and wide acceptance of smartphones for professional work, technology seems to be a reliable and cost-effective option for the businesses looking to scale their operations and processes.

Employee Management System

When a business is in its expansion phase, it tends to make many mistakes. Hiring a wrong candidate, recruiting more than required people, having fewer employees, uneven workload distribution, changing the core policies, ignoring employee concerns and welfare, and focusing only on sales and customers are few of the many blunders. These mistakes can pose a serious threat. While it is important to focus on your customers, sales and profit, one should pay equal attention to hiring and managing the employees.

Scaling a business is about increasing capacity as well as capability. Having consistent, strong and engaged employees is crucial to meet the demands of your increasing customer base. That’s where the employee management system comes into the picture.

With the underlying power of cloud technology, the perfect employee management system aids scaling a business in the most apposite manner.

Let us explore how it contributes to business growth-

1. HR Helpdesk

HR plays a prominent role in binding the employees together. HR’s core functions include managing resources and employees, determining the culture, addressing and resolving employees concerns and governing the policies that help the organisation to achieve its goals. All these duties can be performed well manually when they are limited. Once the company grows, it is the time to seek the help of technology.

Cloud-based helpdesk helps the HR to monitor the performance of the employees, design the recruiting, training and onboarding processes, calculate payroll, attendance, allow the employees to raise requests and get answers, and have a clear view of the entire structure. It becomes easier to distribute load, estimate requirements, decide on recruitment, identify common issues and aid in accurate decision-making.

2. Whistleblowing

Employees face many issues at work. While some of them may not cause harmful effects, some issues are quite serious. If these concerns are not handled properly at the right time, it can be a big blow to the business. It is advisable for the company to have a provision for the whistleblowers to report any issues hampering them or the business as a whole.

Employee management system is useful to maintain anonymity. The employees can report the problem with confidence and provide complete details. If these incidents are reported suitably and passed on to the concerned authorities, they can take timely actions. The employee or the ‘whistleblower’ can also track the progress and stay informed about the issue. This helps to develop a culture of safety, transparency and trust.

3. Collaboration and Sharing Data

When you’re working with a team of limited members, it is easy and simple to communicate and share the information. As the team grows and business expands, collaborating with everyone becomes a challenge. The key is to ensure that only the authorised people access the critical data without compromising on data security.

The features of employee management system like role-based access control come handy in such cases. It is possible to share data with appropriate access rights based on their role irrespective of the number of the employees. There is no room for manual errors. Communication and collaboration process is leaner, simpler and secure.

4. Remote and Mobile Workers

The present working scenario has gone beyond four-walls of the office. A company hires a mix of employees working from different places. They are either remote workers or going around places to serve the customers. When it’s a handful of them to be tracked, manual supervision sounds enough. But, when there’s a growing bunch of remote and/or mobile workers, a business needs to have the right strategy.

Modern workforce applications are selling like hotcakes because of their ease and useful features to manage the employees. Such applications are tailored to schedule and dispatch the tasks to the workers without requiring them to visit the office. They can view, edit and update their tasks via cloud-based mobile applications. Scaling up needs no extra infrastructure!

5. Integration and Automation

Productive work is important than counting only the hours. Working for long hours doesn’t guarantee effective results. However, smart work increases efficiency. To achieve the goal of productivity, take the support of automation. Automation means effortless work. It empowers the employees to focus on the core work whereas the system takes care of the monotonous tasks. It helps to manage the workload and the resources. For instance, smart scheduling allocates the tasks to the nearest worker reducing the travel time or the need to have extra people in the field.

A business cannot run on a single system. It uses multiple solutions to manage different facets. And, as this business growth brings more complexity. System integration has been one of the biggest issues for the employees. Seamless integration between the systems helps to leverage maximum out of the technology.

Let no stone left unturned!

Well, scaling a business will bring successful outcomes when you are confident, well-prepared and well-aware of the chances and challenges. It is always good to grow and you can count on your employees to take the business to the next level. But, they will give their best only if the business addresses their concerns. Of course, there are many other factors like customers, marketing, funding, future consideration, product uniqueness, competition etc. that need consideration. But, the current discussion revolves around managing the employees.

Technology in the form of employee management system will streamline the scaling-up process. Our experts have helped various SMBs in their expansion with a tailored solution. Is your business in the growing phase? How are you facing the problems associated with scaling? Feel free to connect with us for more information.

Plan. Grow. Repeat!