3 W’s to understand Facilities Management

Facilities Management – The first thought that pops in mind on listening this is, it is meant for real estate and big industries equipped with machinery.

Talking in general terms, we have an impression of Facilities Management as the aspect intended only for housing, commercial properties or big enterprises. But as a matter of fact, there is more to what facility management can offer to various verticals regardless of their size. Sharing some insights for facilities management companies to answer their ever-confusing questions and help them take a decision for your business.

What is Facilities Management?

According to European standard EN15221-1, definition provided by the European Committee for Standardization (CEN) , the scope of FM is ‘Space & Infrastructure’ (planning, design, workplace, construction, lease, occupancy, maintenance, furniture, cleaning, etc.) and ‘People & Organization’ (housing, catering, ICT, HR, education, finance, accounting, marketing, hospitality, etc). Facilities Management (FM) involves cost-effective systems in use to add a value and support to primary business activities. It integrates the maintenance and managing services related to business processes.

Who all are the actual people involved in Facilities Management?

FM encompasses the modules for end-users, employee staff and for the corporate authorities to meet different purposes. The people or end-users involved can access all the information and send out requests, grievances, and interact. The staff can effectively carry out the work orders and maintain the assets, machines, infrastructure and any possession with regular checks. The main stakeholders have an easy time to look at the figures, take decisions and increase the worth of their facilities retaining their customers.

Which are the verticals of Facilities management?

facilities management

Education

Schools and universities comprise of a number of equipment and facilities which need to be managed timely as they have students as children using them. Software that keeps a record and sends out staff at apt hours to carry out tasks with automation, sounds beneficial, right?

Housing and Residential

Automate the generation of housing maintenance requests, buyer owner and tenant information, payments and documents for tenancy, booking of common facilities with FM. Master data management linked with Facilities management can give you a 360-degree view of all your assets.

Healthcare

A crucial aspect of the healthcare industry is to provide service on-time and handle every single tool with periodic check and maintenance. Facilities management software in this sector is focused on assisting on-premise services & on-demand healthcare requests.

Commercial Property Management

Property owners with single or multiple possessions are stuck around their own work and hardly get time to look around. Facilities Management covers their all assets, owners and organisations structured with up-to-date data and controls all the service orders with master data and case management.

Public assets, properties and amenities

This segment of FM deals with councils and government authorities to manage and handle the citizen requests, bookings for use and problems related to public properties. Facilities management covers all the public amenities & regulates their timely maintenance, terms of use & other details.

Service and Operational Industries

Facilities Management also involves maintaining the standards of service industry by quick actions on service requests, report and analysis, inspections for operational decisions and co-coordinating helpdesks, contact centers and social media center. It holds multiple things at a single place to ease the overall work.

Contract and Tenders Management

Sending out tenders for your assets or extending contracts requires facilities management software to take care of all yardsticks and make detailed information accessible to all parties. FM combined with contract management assists in handling all aspects of your facilities involving external people.

Our experience of providing software solutions across these verticals has made us one of the pioneers in this industry. If you are looking for a facilities management software and have some thoughts on how and which software can be beneficial to your business, sign up for a demo or connect to us on social media – Tweet or Facebook message us and we will be more than happy to come up with a solution for you!

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iTouchVision is one of the world's leading cloud-based service provider with innovation & excellence at its base. The company has made its presence in all business verticals with its technical & operational capabilities to enhance the working of private & public sector organisations. Our products, ranging from Web-based software to Mobile applications have made their mark globally to transform the way work is completed.